Communication Styles and how to improve them
Individuals who grew up in homes that were dysfunctional may have never had the opportunity to learn how to communicate properly with others. The lack of effective communication styles can pass on to adulthood, and make it difficult for a person to have healthy personal and professional relationships. Some people are passive, and they do not speak up when faced with adversity. Others are aggressive, and they attempt to bully, belittle and manipulate those they are interacting with.
However, in order to build positive relationships, it is important that you become more assertive when you speak. This means that you should speak clearly, directly and respectfully.
A person who is passive does not respond openly when they feel hurt, betrayed or angry. These individuals typically allow their emotions to build up until they have reached a breaking point. Once this threshold has been reached, the person will have an unexpected outburst that is typically the result of an incident that triggers the feelings. After the outburst, the person may feel guilty or ashamed and they usually become passive once again.
What Is Passive-Aggressive Communication?
One of the better recognized communication styles is passive-aggressive communication. These are people who feel as though they are stuck in a particular situation, but they do not direct their feelings correctly. These individuals may direct their anger to another person subtly by plotting against the person behind their back. This type of person can smile in your face while secretly trying to destroy you.
When your assertive, you have the ability to take care of yourself. This is important for good mental and emotional health. You will be able to say what you need to say without hurting yourself or others.
Communication styles in the workplace
It is also important to understand the different types of communication styles you will encounter in your workplace. By being aware of various types, you will be able to relate your views and ideas to your colleagues and employer more effectively.
Every professional who works in the corporate world understands how important communication is in the workplace. Interpersonal communication that is effective is vital in order for a business to continue to operate smoothly. Those who do not have strong communication skills will often face challenges in the work environment. This means that if you want to survive in the workplace, you must know the different styles of communication that is in the office.
The Different Categories Of Communication
As discussed earlier, the three most common types of communication are passive, aggressive and passive-aggressive. However, researchers have also determined that there are different styles of communication that are also present in the workplace as well. It has also been determined that these different styles are based on two common aspects.
These two aspects are:
- The level of receptiveness in an individual
- The level of straightness in an individual
It is fairly simple to determine the receptiveness of a person by simply listening to how the person speaks about themselves. People who are receptive usually have no problem sharing information and sharing their emotions. These people are also very expressive, and they also connect with new people very easily.
There are also people who are more reserved. These people are not comfortable sharing their emotions, thoughts and feelings.
Straightforward people are usually in charge of situations, and they love to take the lead on work projects. Finally, there are individuals who are indirect, and do not like to take risks. These types of people love security and they are careful planners.
Individual Communication Styles
The following categories of communication will provide you with insight as to why certain people respond a certain way in the workplace.
You can recognize a reserved communicator because they will be the quietest person in the office. This person will not share any of their personal information, and they will not let you know what they are thinking. When an open communicator is having a conversation with a reserved communicator, it is important to remember that a reserved communicator will not respond well to question about their personal life. Reserved communicators like to stay busy at work, and tend to avoid workplace drama.
An open communicator is the exact opposite of a reserved communicator. These types of people express their feelings and emotions freely. They also enjoy have informal communication before they begin discussing important business matters. Open communicators will have personal possessions such as pictures on display for others to see, and they tend to want to get to know everyone who works with them personally.
An indirect communicator is a person that speaks slowly, but their conversation is intentional. This type of communicator does not enjoy communicating with a person who is aggressive or talks very fast and loudly. Indirect communicators prefer to deal with the facts instead of working based on assumptions. When you are working with an indirect communicator, make sure that you have the necessary proof to support your ideas and suggestions.
Direct communicators speak faster than indirect communicators. They enjoy taking risks, they have a very high self-esteem and they are commonly compared to people who have Type “A” personalities. When you are speaking with a direct communicator, be sure that:
- Make your point as soon as possible
- Be very confident in everything you say and do
- Stay alert while you are speaking
- Provide evidence of your achievements
You should also pay attention to nonverbal communication as well as verbal communication. A person’s body language can reveal more about how they truly feel than any words that they may speak. For example, a person who has his or her arms folded and legs crossed is feeling defensive. Shaking hands and touching are commonly signs of intimacy and comfort. Facial expressions and eye contact are also different ways that people communicate.
Understanding communication styles are important if you are in the workplace or in a personal environment. By understanding and adjusting how you speak to people, you will become an effective communicator.